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Customer Support

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Created by Ribbon Communications, last modified on Jul 18, 2022

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The Ribbon Support Portal includes support for product documentation and access to software, patches, tools, and services.

From the Ribbon Support Portal, https://rbbn.force.com/Support/CC_Home, you can login to access the following content:

Customer-case information.
Knowledge-based articles for tools and products.
Announcements for Sonus products.
Product software and patch downloads that correspond to your login credentials.
Tools and services for your products.

Attention

For login help or critical issues, go to the Customer Support Portal at ribboncommunications.com/services/ribbon-support-portal-login. You can access immediate customer support numbers or log in for a list of global technical support contacts.

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