In this section:
Click here for a PDF version of this document.
Caution When you upgrade to SBC 8.2.x releases or later, review the latest MS Teams configuration details in this guide and update the existing configuration as required.
Note
Unless otherwise mentioned, all information provided in this guide are applicable for SBC 8.2.2 and SBC 9.0.0. In appropriate sections, notes are given to indicate applicability of instructions based on the SBC version.
Tip
This guide describes the best practices to configure the SBC Core to work with MS Teams Direct Routing.
Table of Contents:
- SBC 8.2 - Introduction to SBC Core and MS Teams
- SBC 8.2 - Configure SBC for MS Teams
- SBC 8.2 - Configure ERE for MS Teams
- SBC 8.2 - Configure PSX for MS Teams
- SBC 8.2.x - Configure Call Admission Control for Multi-tenant Deployment
- SBC 8.2 - Configure Call Admission Control Profile
- SBC 8.2 - Configure MS Teams and SBC for Emergency Calls
- SBC 8.2 - Configure Local Media Optimization
- SBC 8.2.x - Configure SBC Behind NAT
- SBC 8.2.x - Configure SBC for Surrogate Registration
- SBC 8.2 - Basic Troubleshooting
- SBC 8.2 - Execute a Test Call To Validate Configurations
- About the MS Teams Easy Configuration Wizard
- Appendix A - Changes in SBC 8.2 - MS Teams Solution Guide
Tips for Guide Navigation
You can use the guide for several possible deployment scenarios. To understand the structure of the guide and the relevance of different sections for the intended configuration/architecture, see the table below.
Note
Execute the sections and the articles within a section sequentially.
If a section/article is optional, you may skip it. However, if you implement a section/article, it is mandatory to follow the sequence.
Figure : Tips for Guide Navigation
| Section | Mandatory (M) / Optional (O) | Description |
|---|---|---|
| SBC 8.2 - Introduction to SBC Core and MS Teams | M | This section introduces MS Teams Direct Routing and Ribbon SBC Core, and describes the prerequisites for configuration. After completing this section, refer to SBC 8.2 - Configure SBC for MS Teams. |
| M | This section contains articles on the SBC configuration for MS Teams deployment with a Carrier Trunk. The articles in this section describes the basics that are essential for further configuration of routing mechanisms. After completing this section:
Note:
| |
All the subsequent sections are OPTIONAL; refer to a section only if it is relevant to your deployment scenario. However, Ribbon recommends some of the optional sections. | ||
O | This section describes configuring the SBC for basic ERE or Advanced ERE routing. Skip this section if you use PSX for routing. After completing this section:
| |
O | This section describes the PSX configuration for deploying the SBC with MS Teams. Skip this section if you use ERE or Advanced ERE for routing. After completing this section:
Note:
| |
O | Use this section to implement a Call Admission Control (CAC) profile to enable each SIP registered or static endpoint to contain individualized limits on the number of active calls, bandwidth size, call rates, over-subscription amounts, and burst sizes. If you do not implement CAC, skip this section. After completing this section:
Note:
| |
O | Use this section to implement a Call Admission Control (CAC) profile to enable each SIP registered or static endpoint to contain individualized limits on the number of active calls, bandwidth size, call rates, over-subscription amounts, and burst sizes. If you do not implement CAC, skip this section. After completing this section:
Note:
| |
| SBC 8.2 - Configure MS Teams and SBC for Emergency Calls | O | Use this section to configure the SBC and MS Teams systems for emergency calls. After completing this section, refer to SBC 8.2 - Configure Local Media Optimization. |
| SBC 8.2 - Configure Local Media Optimization | O | Use this section to configure Local Media Optimization as part of MS Teams Direct Routing. After completing this section, refer to SBC 8.2 - Execute a Test Call To Validate Configurations. |
| SBC 8.2.x - Configure SBC Behind NAT | O | Use this section only if you are deploy the SBC behind NAT. Note: Applicable only for SBC 8.2.2, 9.0.0, and later releases. |
| SBC 8.2.x - Configure SBC for Surrogate Registration | O | Use this section only if you configure the SBC for Surrogate Registration. Note: Applicable only for SBC 8.2.2, 9.0.0, and later releases. |
| SBC 8.2 - Basic Troubleshooting | O | Use this section to troubleshoot basic problems in the SBC and MS Teams systems. For more help with complicated issues, contact Ribbon. |
| SBC 8.2 - Execute a Test Call To Validate Configurations | O Recommended | Use this section to execute a basic call using the SBC and MS Teams. This step ensures that all the configurations are correct, and the system is working as expected. |
| About the MS Teams Easy Configuration Wizard | O | Use this section to automatically configure the SBC and the MS Teams for single-tenant (enterprise) and multi-tenant deployment. Note: Automation tool available in SBC 8.2.2, 9.0.0, and later releases. |
| Appendix A - Changes in SBC 8.2 - MS Teams Solution Guide | O | Use this section to compare the changes made in this guide, with respect to it's previous version. This section is helpful if you upgrade from SBC 7.2 to SBC 8.2. |