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Microsoft Teams® (referred to as MS Teams in this guide) is a proprietary product of Microsoft Corporation.

Ribbon SBC Core® (referred to as SBC Core in this guide) is a proprietary product of Ribbon Communications (referred to as Ribbon in this guide).

Ribbon performs Microsoft Technology Adoption Program (TAP) testing between Microsoft Teams® and the SBC Core (SBC 5110/5210/5400, SBC 7000, SBC SWe).

The SBC Core supports using MS Teams only for the purposes described in this guide.


Caution

When you upgrade to SBC 8.2.x releases or later, review the latest MS Teams configuration details in this guide and update the existing configuration as required.


Note

Unless otherwise mentioned, all information provided in this guide are applicable for SBC 8.2.2 and SBC 9.0.0. In appropriate sections, notes are given to indicate applicability of instructions based on the SBC version.


Tip

Ribbon recommends referring to the SBC and PSX product documentation for detailed information on the commands, parameters, and flags used in the configuration examples of this guide.


This guide describes the best practices to configure the SBC Core to work with MS Teams Direct Routing.

Table of Contents:



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Tips for Guide Navigation

You can use the guide for several possible deployment scenarios. To understand the structure of the guide and the relevance of different sections for the intended configuration/architecture, see the table below.

Note

Execute the sections and the articles within a section sequentially.

If a section/article is optional, you may skip it. However, if you implement a section/article, it is mandatory to follow the sequence.


Figure : Tips for Guide Navigation


Section

Mandatory (M) /

Optional (O)

Description
SBC 8.2 - Introduction to SBC Core and MS TeamsM

This section introduces MS Teams Direct Routing and Ribbon SBC Core, and describes the prerequisites for configuration. 

After completing this section, refer to SBC 8.2 - Configure SBC for MS Teams.

M

This section contains articles on the SBC configuration for MS Teams deployment with a Carrier Trunk. The articles in this section describes the basics that are essential for further configuration of routing mechanisms.

After completing this section:

Note:

All the subsequent sections are OPTIONAL; refer to a section only if it is relevant to your deployment scenario.
However, Ribbon recommends some of the optional sections.

O

This section describes configuring the SBC for basic ERE or Advanced ERE routing.

Skip this section if you use PSX for routing.

After completing this section:


O

This section describes the PSX configuration for deploying the SBC with MS Teams.

Skip this section if you use ERE or Advanced ERE for routing.

After completing this section:

Note:

O

Use this section to implement a Call Admission Control (CAC) profile to enable each SIP registered or static endpoint to contain individualized limits on the number of active calls, bandwidth size, call rates, over-subscription amounts, and burst sizes.

If you do not implement CAC, skip this section.

After completing this section:

Note:

O


Use this section to implement a Call Admission Control (CAC) profile to enable each SIP registered or static endpoint to contain individualized limits on the number of active calls, bandwidth size, call rates, over-subscription amounts, and burst sizes.

If you do not implement CAC, skip this section.

After completing this section:

Note:

SBC 8.2 - Configure MS Teams and SBC for Emergency CallsO

Use this section to configure the SBC and MS Teams systems for emergency calls.

After completing this section, refer to SBC 8.2 - Configure Local Media Optimization.

SBC 8.2 - Configure Local Media Optimization

O

Use this section to configure Local Media Optimization as part of MS Teams Direct Routing.

After completing this section, refer to SBC 8.2 - Execute a Test Call To Validate Configurations.

SBC 8.2.x - Configure SBC Behind NATO

Use this section only if you are deploy the SBC behind NAT.

Note: Applicable only for SBC 8.2.2, 9.0.0, and later releases.

SBC 8.2.x - Configure SBC for Surrogate RegistrationO

Use this section only if you configure the SBC for Surrogate Registration.

Note: Applicable only for SBC 8.2.2, 9.0.0, and later releases.

SBC 8.2 - Basic TroubleshootingOUse this section to troubleshoot basic problems in the SBC and MS Teams systems. For more help with complicated issues, contact Ribbon.
SBC 8.2 - Execute a Test Call To Validate Configurations

O

Recommended

Use this section to execute a basic call using the SBC and MS Teams. This step ensures that all the configurations are correct, and the system is working as expected.
About the MS Teams Easy Configuration Wizard

O

Use this section to automatically configure the SBC and the MS Teams for single-tenant (enterprise) and multi-tenant deployment.

Note: Automation tool available in SBC 8.2.2, 9.0.0, and later releases.

Appendix A - Changes in SBC 8.2 - MS Teams Solution GuideOUse this section to compare the changes made in this guide, with respect to it's previous version. This section is helpful if you upgrade from SBC 7.2 to SBC 8.2.