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About EdgeView 16.4 Release Notes

This document describes new features, the latest hardware and software requirements, known limitations and other pertinent release information for the latest release of EdgeView 16.4 release.

Related Documentation

The EdgeView 16.4 documentation is located at the following Ribbon Wiki space: EdgeView 16.4 Documentation Home.

Release Notes Use and Distribution

Ribbon product release notes are protected under the copyright laws of the United States of America. This work contains proprietary information of Ribbon Communications, 6500 Chase Oaks Blvd, Suite 100, Plano, TX 75023 U.S.A. Use, disclosure, or reproduction in any form is strictly prohibited without prior authorization from Ribbon Communications.

Problems or Questions

For problems or questions, contact the Ribbon Support through telephone or fax:

  • Ribbon Support Portal:
  • Voice: +1-833-RIBBON1 (1-833-742-2661)
  • Japan Support Assistance Center: +81-3-6414-8550  (Japanese Language Support)
  • Former Edgewater Networks Technical Assistance Center: +1-408-351-7200,#2 or +1-408-351-7255 (Americas), +44-203-769-0576 (EMEA)

About EdgeView Service Control Center

EdgeView Service Control Center offers a multi-tenant approach for remote configuration and central management of Ribbon Communications Intelligent Edges. The Service Control Center also offers auto-provisioning of VoIP phones without the overhead of running a complex software on separate hardware.

Using the EdgeView software, enterprises and service providers can monitor and troubleshoot VoIP performance statistics from a central location, thus enhancing the support services provided to their customers. As a virtualized micro-services based appliance, EdgeView offers excellent scale, high performance, agility, and cost-effectiveness providing a solid secure foundation for those enterprises and managed service providers considering hosted or managed, premise cloud or hybrid UCaaS offerings.

EdgeView manages networks of all sizes. EdgeView can be deployed as a standalone system or in a high-availability virtualized micro-service configuration for carrier-grade environments.

Supported Platforms

Refer to EdgeView and EdgeMarc Interoperability Matrix for a detailed EdgeView interoperability matrix.

New Features in This Release

The following new features are included in this release:

S.noFeature IDFeatureDescription

Retrieve & display LAN side ARP cache from EM in EdgeView.

Device details overview now has a link to view table of LAN side ARP Cache for the EdgeMarc.

Need to convert EV16 EM Call Summary report from JSON file to PDF format.

Added a PDF option to Device Report download.

A process is required to change EM ssh installer password to unique password similar to custom EV14 script.

Changes are done to allow evadmin user to specify passwords on the EdgeMarc to automatically randomize when detected.


Enable sysloging of PRI from EdgeView.

Added an ability to enable/disable PRI syslog for compatible EdgeMarc platforms.


ESWAP EV14 and EV16 needs a method to delete legacy EMs devices after swap.

Changes are done to automatically delete devices that had successfully gone through  ESWAP process. 


Device Inventory Report Enhancement.

Device Inventory report now includes device hostname.

Required Software Versions

The following software versions are required for this release and are available for download from the Customer Portal:

ProductDateSoftware/Update Package
EV 16.4 Software


Filename: Filesize: 29132
Filename: ev-fullpkg.tar.xz  Filesize4308077238

How to Verify Currently Installed Software/Firmware Versions

Use the EdgeView SCC WebUI to verify the currently installed software version.

  1. Open the WebUI and click the Admin tab.
  2. On the Admin page, you can see the current software version under Software Version.

Upgrade Notes

This section contains specific upgrade notes for customers planning to upgrade to EdgeView 16.4. For details on supported releases and upgrades, refer to Upgrade EdgeView.

To download a software package from the Ribbon Support Portal, refer Ribbon Support Portal - Download Center.  

For an EdgeMarc Swap (eSWAP) use case, EdgeView can be configured to automatically import legacy EdgeMarc devices and collections from 14.x.x to 16.x.x. Once configured, any future 14.x.x modifications are automatically reflected on 16.x.x. To synchronize an EdgeView 14 with an EdgeView 16, refer to Synchronize EdgeView 14 with EdgeView 16.

Resolved Issues - Severity 1

S.noIssue IDCase No.SevProblem DescriptionResolution
1SCC-8995-2CVE-2022-1292 and CVE-2022-2068 - The c_rehash script does not properly sanitize shell meta characters to prevent command injection. Root cause - Third party library vulnerability.Removed this c_rehash script in all the EdgeView containers as a part of the installation/upgrade.
2SCC-9008-2Unable to login through SSO. The root cause is that the request was going through http and http request was blocked at client firewall.Routed request to https.
3SCC-8996-2CVE-2022-32532 Applications using RegExPatternMatcher are vulnerable to an authorization bypass. Root cause - Third party library vulnerability.Upgrade to Apache Shiro 1.9.1 is done which has the fix for the issue.

Resolved Issues - All Other Severities

There are no resolved issues of other severities in this release.

Known Issues - Severity 1

There are no known issues of Severity 1 in this release.

Known Issues - All Other Severities

There are no known issues of other severities in this release.