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All required Sonus Signaling Systems software files are available through the Global Support Portal. To access the Global Support Portal, log on to Ribbon Support Portal Login using a valid Salesforce account.

To download the software, see the following procedure.

To Download Software Files

  1.  Open Ribbon Support Portal Login.


     If you use the Partner Portal, open Partner Portals.

  2. Complete the login fields.

  3. From the menu, click Downloads.


  4. Click Sonus.

  5. Click Select Software.


    1. From the Product drop-down list, select your Sonus Signaling System.


    2. From the Operating System drop-down list, select the required operating system.

  6. Click Request Download link for the required software bundle. 


  7. Enter the address details and accept the End-User License Agreement.

  8. Click Submit.

    The initial download Request Status is displayed as 'Submitted'.

  9. From the menu, select Support.

  10. From the sub-menu, select SW Download.

  11. Select Download Requests tab. 

    Once the download request is approved and the software is available for download, the Request Status is displayed as Download Available.

  12. Click the software request ID associated with the software bundle.

  13. Click on the download URL from the Software Requests section to download the software.

    The browser redirects to a Download Manager screen and a pop-up window appears with an option to save your file to a folder. If the pop-up window fails to appear, click the click here link to save your file.


  14. Save the software to your local PC or server.

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