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If the Web can not be accessed from one or all IP addresses, but each IP address  responds to a ping, and SSH from each is possible, perform the following steps.

  1. SSH to the affected IP address as root user.

  2. At the prompt, change directories by entering the following

    cd /opt/cpu_ss7gw/current/www
  3. At the prompt, enter the following

    ./start_stop_apache
  4. From the pop-up menu, select 2.RESTART to restart the Web software.

  5. After several minutes, verify that the Web is now accessible for that card.

  6. If the issue is not resolved, contact Customer Support (refer to Customer Support Information).

 

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