Ribbon Documentation Portal will be unavailable Thursday February 2nd 2023 between 2:00 PM EST ~ 12:00 PM. More Info
Skip to end of metadata
Go to start of metadata

Just Getting Started?

Go to the First Steps - Run Initial Setup and Install Latest Software/Security Patches page for important information regarding upgrades and the latest security fixes.

Do this first!

This documentation wiki contains both publicly available and restricted content. Restricted materials are reserved for Ribbon Customers and Partners with a Salesforce account.

If you do not have an account, please register as a Ribbon Customer or Channel Partner.

Please   Log In to Access All Product Documentation.

SBC Releases

SBC Releases

Best Practices

SBC SWe Edge/SBC CNe Edge and Microsoft® Azure

SBC Edge and Microsoft® Teams Direct Routing

SBC Edge Features, Call Routing, and Other Topics

For a list of all Best Practices, refer to Best Practices.