Skip to end of metadata
Go to start of metadata

The Sonus Edge provides support on the ASM for the SCOM agent application. This Best Practice details how to install and validate the SCOM agent on the SBA.


SCOM Discovery Wizard

This solution is not supported since it requires File sharing through the network, which is not permitted for security reasons.

Install Using the Agent Setup Wizard

Ensure you configure the Management Server to allow manual agent installation. To change this setting: From the Operation Manager console, click Administration and then access Server > Security > Properties in the Settings view.

  1. Use local administrator privileges to log on to the computer where you want to install the agent.

  2. On the Operations Manager installation media, double-click Setup.exe.

  3. In Optional Installations, click Local agent.

  4. On the Welcome page, click Next.

  5. On the Destination Folder page, leave the installation folder set to the default, or click Change and type a path, and click Next.

  6. On the Agent Setup Options page, select Connect the agent to the System Center Operation Manager, and click Next.
  7. On the Management Group Configuration page, do the following:

    1. Type the name of the management group in the Management Group Name field and the server name in the Management Server field.

      To use a gateway server, enter the gateway server name in the Management Server text box.

    2. Type a value for Management Server Port, or leave the default of 5723.

    3. Click Next.

  8. On the Agent Action Account page, leave it set to the default of Local System, and click Next.

  9. On the Microsoft Update page, select I don’t want to use Microsoft Update, and click Next.

  10. On the Ready to Install page, review the settings and click Install. The Installing System Center Operations Manager Agent page is displayed.

  11. When the Completing the Operations Manager Agent Setup Wizard page appears, click Finish.

Additionally, you must approve the agent in the pending Management view in the Administration section of the console before rules can be downloaded to the agent from the Management Server.

Setup Using the Sonus Automated Install

To use the Sonus Package, configure the SCOM Active directory integration:

Before you Begin
This operation can only be performed when the Sonus SBC 1000/2000 Communication service becomes operational. In other words, only when a valid ASM IP address has been configured either via the Initial Setup or the ASM IP Settings

  1. Download the roll-up file from Sonus Download Center and save it on your desktop or other convenient location.

  2. Launch your preferred browser. See Supported Platforms.

  3. Login to the Sonus SBC 1000/2000 node through the WebUI.

  4. See Installing an ASM Package.

  5. Approve the newly created object in the SCOM Server Operation Manager (Administration / Device Management / Pending Management).

Installed Software

Software Name
Version Tested

Microsoft Monitoring Agent

Microsoft Corporation7.1.10184.0