Not supported by SBC SWe Lite in this release.
This article explains setting up SBC Edge to use the Music-on-Hold feature. Configuring the Music-on-Hold feature is a relatively straight-forward process that involves the following overall steps:
- Providing a sound source by either uploading a sound file to SBC Edge or by connecting a live audio source through an FXS port.
- Specify the source.
- Enable the Music-on-Hold Service.
System and Music File Requirements
- SBC Edge must be running version 2.1 or later.
- Music files must be one of the following formats:
Providing The Audio Source
To upload a music (sound) file :
Upload the file using the Uploading a Sound File procedure in Configuring the Media System.
To connect a live audio source through an FXS port:
- Specify the live audio source using the Specifying a Live Audio Source procedure in Configuring the Media System.
Connecting an audio source for Music On Hold requires the use of an adapter betweenSBC Edge RJ11 port and the source device (CD player, radio, iPod. MP3 player, personal computer, etc.). Common adapters include a 3.5mm connector on one end and an RJ11 on the other with an isolation transformer between the two.
Music On Hold volume is controlled from the audio source device (iPod, MP3 Player, etc.). The preferred volume level can be adjusted by listening to the stream, or by examining the RTP trace captured from the SIP call leg of the call. Use the receive gain settings on the FXS port to make any additional fine-tuning volume adjustments.
Selecting the Music-on-Hold Mode
Verifying Music Upload Status and FXS Music-on-Hold source.
To verify that the file has been successfully uploaded:
- In the WebUI, click the Settings tab.
- In the left navigation pane, go to System > DSPs
The Music on Hold status will be Loaded if the file was successfully uploaded.
Other status' are:
- Not Loaded
- Load Fail