System and Music File Requirements
Providing the Audio Source
Selecting the Music On Hold Mode
Enable Music on Hold as follows:
- From the Music on Hold drop down list (via applicable SIP Signaling group) select Enables for 2-Way Hold only or Always Enabled.
- Click Apply.
Under certain conditions, after multiple, consecutive attended transfers, Music On Hold will not be heard on the SIP phone when the call is put on hold.