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Not supported by SBC SWe Lite in this release.

The System/Server Event Log provides a means to view the Windows events occurring on the ASM. This page applies to both the ASM System Event Log facility and the Skype/Lync Server Event Log facility.

System/Server EventLocation in WebUI
ASM Events

For System Events Logs on ASM:

TASKS > Application Solution Module > System Event Log

Skype/Lync Server Events

For Skype™ Server Event Logs on ASM:

TASKS > Skype™ for Business Survivable Branch Appliance > Skype™ Server Event Log

For Lync™ Server Event Logs on ASM:

TASKS > Lync™ Survivable Branch Appliance > Lync™ for Business Event Log

Both event log facilities (ASM and Skype/Lync) work in exactly the same manner. For the purposes of this article only the System Event Log facility has been shown.

System Event.evtx files are only viewable using the Microsoft Event Viewer. Lync Server.evtx files are viewable using the Microsoft Event View. However, the textual meaning of the event IDs are only available when viewed using the Microsoft Event Viewer on a Lync server.

Viewing the Event Log

To view the Event Log:

  1. In the WebUI, click the Tasks tab.
  2. In the left navigation pane, under Application Solution Module, click System Event Log.


  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to Application Solution Module > System Event Logs.

    Figure : System Event Logs on ASM

System Event Logs – Field Description


Shows the level of severity of the event. For more information see Event Level Guidelines on the Microsoft MSDN website.


Shows the Windows Service that is source of the event log entry.

Event ID

The Microsoft Event ID associated with the specific cause of the log entry. For more information about Event IDs, see the Microsoft Support Site.

Primary Key

Internal index for sorting, Sonus use only.

Sorting the Event Log

The Event Logs can be sorted on any of the columns by clicking the column name, i.e., Date and Time, Level, etc.

The column on which the last sort was performed is indicated by the presence of a sort order arrow ( ).

Refreshing and Clearing the Event Log


The Event Log does not update dynamically. Therefore, if you are viewing the log and wish to see any events which have occurred after the System Event Logs page was opened, the view must be refreshed.
To refresh the view:

  • Click the refresh icon () on the right-hand side of the page, near the top.


Clearing the logs removes all the entries from the table.
To clear the event log:

  • Click the Clear Event Log icon () at the top of the page.

Viewing Event Log Details

To view the details of an event log entry:

  • Click the expand icon () at the left-hand side of the entry.

Exporting System Event Logs

Event logs can be exported a Windows Event Log format(.evtx)file. The event log can be exported in whole or by date range.

Exporting All Events

To export all events:

  1. Click the Export All link at the top of the page.
  2. Save the System Events.evtx file in a convenient location.

Exporting Events by Date Range

To export events by date range:

  1. Click the Export Date Rangelink at the top of the page.

    Figure : Export Events



  2. Select the start and end dates from the date picker dialog.
  3. Click OK.
  4. Save the System Events.evtxfile in a convenient location.

    The start date implies a start time of 00:00:00 and the end date implies an end time of 23:59:59 on the date specified.


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