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Adding the User in Active Directory

  1. Establish a Remote Desktop connection to the domain controller (DC).
  2. On the DC, launch the Active Directory Users and Computers Snap-in.

    Select New User

  3. In the navigation tree on the left side of the screen, right-click Users, then select New > User.

    Enter New Object Information

  4. Enter the user's name and logon information in the New Object - User dialog.
  5. Click Next.

    User Password

  6. Enter the user's password in the New Object - User dialog.
  7. Select a password expiry option.
  8. Click Next.

    Review Information

  9. Review the user's information.
  10. Click Finish if it is correct, or click Back to back up to the place where it must be corrected.

Adding the User in Lync

This process creates a new Lync user and maps that user to an existing Active Directory user.

  1. Connect to the Front End Server.
    There are two methods:
    1. Connect via Remote Desktop, or
    2. Connect via your web browser (https:\\<Server FQDN>\CSCP)
  2. Launch the Lync Server Control panel.
  3. Select the Users Tab on the left panel.

    Enable Users

  4. Select Enable Users

    Add User

  5. Click Add.

    Select Active Directory User

  6. Click Find.
  7. Select the Active Directory user.
  8. Click OK.


  9. Assign the user to a pool.
    1. Select a pool from the Assign users to a pool list box.
  10. Select Use the user principal name (UPN) option.
  11. Select Enterprise Voice from the Telephony list box.
  12. Enter a phone number in the Line URI text box. Prefix the number with tel:.
  13. Click Enable.
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