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These instructions do not apply to deploying the SBC SWe Lite in Microsoft Azure. For Azure deployment, refer to  Running a SWe Lite via Microsoft Azure Marketplace.

New Deployment: Download Package From Self-Service Licensing and Downloads Portal

The download instructions do not apply to deploying the SBC SWe Lite in Microsoft Azure. For Azure deployment, refer to  Running a SWe Lite via Microsoft Azure Marketplace.

Perform the following steps to download the SBC SWe Lite package from the Ribbon Self-Service Licensing and Downloads Portal for new deployments.

Prerequisites: Prior to downloading software from the Ribbon Self-Service Licensing and Downloads portal, a product quote and purchase order is required. (Exception: trial deployments do not require a PO.) Contact your Ribbon sales representative or authorized Ribbon partner to submit a product quote and (if applicable) a purchase order; the salesperson/authorized partner may provide additional information upon successful submission of both items with Ribbon.

 

  1. Click the link contained in the "Ribbon License Available..." email received from Ribbon to access the Self-Service Licensing and Downloads Portal.

    The email usually arrives within 1-2 business days from successful submission of a product quote and (if applicable) purchase order. If you do not receive your email within that period, please visit your email inbox (junk folder, spam folder, clutter, etc.) for the email. If you do not find an email, contact Ribbon sales representatives or authorized Ribbon partner.


    Figure : Email from Ribbon Licensing



  2. Complete the address information fields and then review the Ribbon  Software End-User License Agreement. Click Accept if you agree to the terms, and then click Submit.

    Figure : Welcome to the Self Service Portal



  3. Click Software Download.

    Figure : Click Software Download



  4. Click the Select Software tab and then click Request Download.

    Figure : Select Software



  5. Complete the address fields, read and accept the End-User License Agreement, and, if you agree, click Submit.

    Figure : Accept and Submit


    The portal will acknowledge your request to download the software, and an email should arrive within 30 minutes with additional download instructions.

    Figure : Request Acknowledgement

     

  6. Re-access the Ribbon Self-Service Licensing and Downloads center using the embedded hyperlink in the email, submit the requested credentials, and then click the Software Download button when available.

  7. Click the appropriate Software Request ID.

  8. When the Software Request page opens, click on the appropriate download URL from the Software Requests section to download the software. The browser redirects you to the Download Manager page and a pop-up window opens with prompts to save your file. If the pop-up window fails to open, click the click here link to save your file.

  9. Save the software to your local PC or server.

  10. After downloading the SBC SWe Lite package, check the number of bits transmitted. This number should be the same as the number of bits shown when using a checksum calculator.

  11. Perform the steps in the following subsections based on the type of Hypervisor installation:

    For VMware ESXi:

    1. Extract SWeLite-VMWare-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest.
    2. Verify or change the information on the pop-up window as necessary, and click OK.
    3. Open the SWeLite-VMWare-release.X.x.x.buildxx folder.
    4. Open the Install folder.
    5. Copy the SBCSWeLite-release-X.x.x.buildxx.ova file to a local folder.

    For KVM
    : 
    1. Extract SWeLite-KVM-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest. 
    2. Navigate to and open the Install folder.
    3. Copy SBCSWeLite-disk1.qcow2SBCSWeLite-disk2.qcow2, and SBCSWeLite-disk3.qcow2 files to a target Virtual Disk Source path.
      Example: /var/lib/libvirt/images
     

    For Hyper-V:

    1. Extract SWeLite-Hyper-V-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest.
    2. Open the SWeLite-Hyper-V-release.X.x.x.buildxx folder.
    3. Open the Install folder.
    4. Extract SWeLite-Hyper-V.zip folder into a local folder.
    5. Verify or change the information on the pop-up window as necessary, and click OK.
    6. Open the SBCSWeLite-HyperV folder.
    7. Copy the SBCSWeLite-hyperv folder to a location on Hyper-V host containing Virtual Machines to import.
      ExampleC:\Users\Public\Documents\Hyper-V\Import

  12.  Proceed to Installing SBC SWe Lite.


Upgrade From an Existing Deployment: Download Software from the Ribbon Support Portal

In this section:

Requesting the Software Bundle

To request a software package from the Ribbon Support Portal:

  1. Open https://ribboncommunications.com/.

    Figure : Ribbon Communications Home Page

      

  2. Click SERVICES > RIBBON SUPPORT PORTAL.

    Figure : Ribbon Support Portal

       

  3. Enter your Ribbon-provided credentials to log on to the portal.

    Figure : Login Screen

       

  4. Click DOWNLOADS in the Ribbon Support Portal.

    Figure : Support Menu

       

  5. Click Sonus > Select Software to open the Select Software dialog box. To determine the latest Software Bundle and the respective files, refer to the product Release Notes, and then perform the following:

    1. Select the desired product from the Product drop-down list.

    2. Select the product's operating system from the Operating System drop-down list.

    Figure : Software Download Menu

       

  6. Click Request Download on the appropriate software bundle. This opens the Software Download Form.

    Figure : Requesting Download

       

  7. Complete the Software Download Form.

    Figure : Software Download Form

       

  8. Click I ACCEPT to accept the End-User License Agreement, and then click Submit.
         

  9. Review the Software Request Detail window. A notification is sent by email when your bundle is ready to download.

    Figure : Download Request Submitted State

Acquiring the Software Bundle

Customer Support emails you when the bundle is ready to download. Click on the link in the email and then follow these steps:

  1. Open https://ribboncommunications.com/.

    Figure : Ribbon Communications Home Page

        

  2. Click SERVICES > RIBBON SUPPORT PORTAL.

    Figure : Ribbon Support Portal

         

  3. Enter your Ribbon-provided credentials to log on to the portal.

    Figure : Login Screen

        

  4. Click DOWNLOADS in the Ribbon Support Portal.

    Figure : Support Menu

        

  5. Click Downloads > Sonus > Download Requests. Click the appropriate Software Request ID

    Figure : Download Requests

     

        

  6.  The Software Request Detail window opens. The window shows the bundle name and the components of the bundle. Click on the URL hypertext to download the software.

    Figure : Software Download Available State

        

  7. The browser redirects you to the following page and a pop-up window appears to save your file. If the pop-up window fails to appear, return to the Software Request Detail window, re-select the software and when the About Download Manager window opens, click the click here link to save your file.

    Figure : Download Manager

       

  8. Save the software to your local PC or server.

7. Perform the steps in the following table based on the type of Hypervisor installation:

Figure : Download Steps

HypervisorSteps
VM ESXi
  1. Extract SWeLite-VMWare-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest.
  2. Verify or change the information on the pop-up window as necessary, and click OK.
  3. Open the SWeLite-VMWare-release.X.x.x.buildxx folder.
  4. Open the Install folder.
  5. Copy the SBCSWeLite-release-X.x.x.buildxx.ova file to a local folder.
KVM
  1. Extract SWeLite-KVM-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest. 
  2. Navigate to and open the Install folder.
  3. Copy SBCSWeLite-disk1.qcow2, SBCSWeLite-disk2.qcow2, and SBCSWeLite-disk3.qcow2 files to a target Virtual Disk Source path.
    Example: /var/lib/libvirt/images
Hyper-V
  1. Extract SWeLite-Hyper-V-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest.
  2. Open the SWeLite-Hyper-V-release.X.x.x.buildxx folder.
  3. Open the Install folder.
  4. Extract SWeLite-Hyper-V.zip folder into a local folder.
  5. Verify or change the information on the pop-up window as necessary, and click OK.
  6. Open the SBCSWeLite-HyperV folder.
  7. Copy the SBCSWeLite-hyperv folder to a location on Hyper-V host containing Virtual Machines to import.
    Example: C:\Users\Public\Documents\Hyper-V\Import

 

8. Proceed to Installing SBC SWe Lite.