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In this section:
These instructions do not apply to deploying the SBC SWe Lite in Microsoft Azure. For Azure deployment, refer to Running a SWe Lite via Microsoft Azure Marketplace.
The download instructions do not apply to deploying the SBC SWe Lite in Microsoft Azure. For Azure deployment, refer to Running a SWe Lite via Microsoft Azure Marketplace.
Perform the following steps to download the SBC SWe Lite package from the Ribbon Self-Service Licensing and Downloads Portal for new deployments.
Prerequisites: Prior to downloading software from the Ribbon Self-Service Licensing and Downloads portal, a product quote and purchase order is required. (Exception: trial deployments do not require a PO.) Contact your Ribbon sales representative or authorized Ribbon partner to submit a product quote and (if applicable) a purchase order; the salesperson/authorized partner may provide additional information upon successful submission of both items with Ribbon.
Click the link contained in the "Ribbon License Available..." email received from Ribbon to access the Self-Service Licensing and Downloads Portal.
The email usually arrives within 1-2 business days from successful submission of a product quote and (if applicable) purchase order. If you do not receive your email within that period, please visit your email inbox (junk folder, spam folder, clutter, etc.) for the email. If you do not find an email, contact Ribbon sales representatives or authorized Ribbon partner.
Email from Ribbon Licensing
Complete the address information fields and then review the Ribbon Software End-User License Agreement. Click Accept if you agree to the terms, and then click Submit. Welcome to the Self Service Portal
Click Software Download.
Click Software Download
Click the Select Software tab and then click Request Download.
Select Software
Complete the address fields, read and accept the End-User License Agreement, and, if you agree, click Submit.
Accept and Submit Request Acknowledgement
The portal will acknowledge your request to download the software, and an email should arrive within 30 minutes with additional download instructions.
For VMware ESXi:
For Hyper-V:
From the menu at the top, select Downloads.
Click I Accept to accept the Ribbon Software End-User License Agreement and click Submit. The system responds with a Software Request ID and details of your software request. Ribbon Customer Support emails you when the software bundle is ready to download.
If you are using the Global Software Center, complete the following:
In the Search field on the left, enter the name or description of the desired product or software bundle and click Submit.
You may choose to select options for Status, Software Type, and Search Fields as required or leave them as default.
When you receive the notification email from Ribbon Customer Support, click on the link in the email and follow these steps:
The browser redirects you to the following page and a pop-up window opens to save your file. If the pop-up window fails to appear, return to the Software Request Detail page, and re-select the software. When the About Download Manager window opens, click the click here link to save your file.
7. Perform the steps in the following table based on the type of Hypervisor installation:
Download StepsHypervisor Steps VM ESXi KVM
Example: /var/lib/libvirt/imagesHyper-V
Example: C:\Users\Public\Documents\Hyper-V\Import
8. Proceed to Installing SBC SWe Lite.