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These instructions do not apply to deploying the SBC SWe Lite in Microsoft Azure. For Azure deployment, refer to  Running a SWe Lite via Microsoft Azure Marketplace.

New Deployment: Download Package From Self-Service Licensing and Downloads Portal

The download instructions do not apply to deploying the SBC SWe Lite in Microsoft Azure. For Azure deployment, refer to  Running a SWe Lite via Microsoft Azure Marketplace.

Perform the following steps to download the SBC SWe Lite package from the Ribbon Self-Service Licensing and Downloads Portal for new deployments.

Prerequisites: Prior to downloading software from the Ribbon Self-Service Licensing and Downloads portal, a product quote and purchase order is required. (Exception: trial deployments do not require a PO.) Contact your Ribbon sales representative or authorized Ribbon partner to submit a product quote and (if applicable) a purchase order; the salesperson/authorized partner may provide additional information upon successful submission of both items with Ribbon.

 

  1. Click the link contained in the "Ribbon License Available..." email received from Ribbon to access the Self-Service Licensing and Downloads Portal.

    The email usually arrives within 1-2 business days from successful submission of a product quote and (if applicable) purchase order. If you do not receive your email within that period, please visit your email inbox (junk folder, spam folder, clutter, etc.) for the email. If you do not find an email, contact Ribbon sales representatives or authorized Ribbon partner.


    Email from Ribbon Licensing



  2. Complete the address information fields and then review the Ribbon  Software End-User License Agreement. Click Accept if you agree to the terms, and then click Submit.

    Welcome to the Self Service Portal



  3. Click Software Download.

    Click Software Download



  4. Click the Select Software tab and then click Request Download.

    Select Software



  5. Complete the address fields, read and accept the End-User License Agreement, and, if you agree, click Submit.

    Accept and Submit


    The portal will acknowledge your request to download the software, and an email should arrive within 30 minutes with additional download instructions.

    Request Acknowledgement

     

  6. Re-access the Ribbon Self-Service Licensing and Downloads center using the embedded hyperlink in the email, submit the requested credentials, and then click the Software Download button when available.

  7. Click the appropriate Software Request ID.

  8. When the Software Request page opens, click on the appropriate download URL from the Software Requests section to download the software. The browser redirects you to the Download Manager page and a pop-up window opens with prompts to save your file. If the pop-up window fails to open, click the click here link to save your file.

  9. Save the software to your local PC or server.

  10. After downloading the SBC SWe Lite package, check the number of bits transmitted. This number should be the same as the number of bits shown when using a checksum calculator.

  11. Perform the steps in the following subsections based on the type of Hypervisor installation:

    For VMware ESXi:

    1. Extract SWeLite-VMWare-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest.
    2. Verify or change the information on the pop-up window as necessary, and click OK.
    3. Open the SWeLite-VMWare-release.X.x.x.buildxx folder.
    4. Open the Install folder.
    5. Copy the SBCSWeLite-release-X.x.x.buildxx.ova file to a local folder.

    For KVM
    : 
    1. Extract SWeLite-KVM-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest. 
    2. Navigate to and open the Install folder.
    3. Copy SBCSWeLite-disk1.qcow2SBCSWeLite-disk2.qcow2, and SBCSWeLite-disk3.qcow2 files to a target Virtual Disk Source path.
      Example: /var/lib/libvirt/images
     

    For Hyper-V:

    1. Extract SWeLite-Hyper-V-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest.
    2. Open the SWeLite-Hyper-V-release.X.x.x.buildxx folder.
    3. Open the Install folder.
    4. Extract SWeLite-Hyper-V.zip folder into a local folder.
    5. Verify or change the information on the pop-up window as necessary, and click OK.
    6. Open the SBCSWeLite-HyperV folder.
    7. Copy the SBCSWeLite-hyperv folder to a location on Hyper-V host containing Virtual Machines to import.
      ExampleC:\Users\Public\Documents\Hyper-V\Import

  12.  Proceed to Installing SBC SWe Lite.


Upgrade From an Existing Deployment: Download Software from the Ribbon Support Portal

In this section:


Requesting the Software Bundle

Start
  1. Log in to the Ribbon Support Portal with your Ribbon-provided username and password.
  2. From the menu at the top, select Downloads.

  3. Product software is available from the Software Download Tool or the Global Software Center. View the lists of products under the Software Download Tool and the Global Software Center to determine which tool to use.
  4. If you are using the Software Download Tool, complete the following:
    1. From the Software Download Tool section on the left, click Download Software. The Software Download page opens.
    2. At the top of the Software Download page, click the Select Software tab. To determine the latest Software Bundle and the respective files, refer to the product Release Notes, and then perform the following:  
      1. From the Product dropdown list, select the desired product. The Software Bundle section opens.
      2. If applicable, from the Operating System dropdown list, select the product's operating system.
    3. Under Software Bundle, search for the desired product and click Request Download. The Software Download Form opens.

    4. Complete the Software Download Form.

    5. Click I Accept to accept the Ribbon Software End-User License Agreement and click Submit. The system responds with a Software Request ID and details of your software request. Ribbon Customer Support emails you when the software bundle is ready to download.

    6. See Acquiring the Software Bundle.
  5. If you are using the Global Software Center, complete the following:

    1. From the Global Software Center section on the right, click Download Software. The Global Software Center page opens after the system processes your login information.
    2. From the menu at the top right, select Software Releases > Advanced Search.
    3. In the Search field on the left, enter the name or description of the desired product or software bundle and click Submit.

      Note

      You may choose to select options for StatusSoftware Type, and Search Fields as required or leave them as default.

    4. Double-click the product you want to download.
    5. Click the filename of the software file you want to download and click Download.
    6. The first time you download a software file, enter the end user name and address details. Click Submit.
    7. Read the End User License Agreement. If you click I Agree, the patch downloads.
      You have completed this procedure.


Acquiring the Software Bundle 

When you receive the notification email from Ribbon Customer Support, click on the link in the email and follow these steps:

Start
  1. Log in to the Ribbon Support Portal with your Ribbon-provided username and password.
  2. From the menu at the top, select Downloads.
  3. From the Software Download Tool section on the left, select Download Software. The Software Download page opens.
  4. At the top of the Software Download page, click the Download Requests tab.
  5. Click the appropriate Software Request ID. The Software Request Detail page opens.
  6. Click on the URL hypertext to download the software.
  7. The browser redirects you to the following page and a pop-up window opens to save your file. If the pop-up window fails to appear, return to the Software Request Detail page, and re-select the software. When the About Download Manager window opens, click the click here link to save your file.

  8. Save the software to your local PC or server.

7. Perform the steps in the following table based on the type of Hypervisor installation:

Download Steps

HypervisorSteps
VM ESXi
  1. Extract SWeLite-VMWare-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest.
  2. Verify or change the information on the pop-up window as necessary, and click OK.
  3. Open the SWeLite-VMWare-release.X.x.x.buildxx folder.
  4. Open the Install folder.
  5. Copy the SBCSWeLite-release-X.x.x.buildxx.ova file to a local folder.
KVM
  1. Extract SWeLite-KVM-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest. 
  2. Navigate to and open the Install folder.
  3. Copy SBCSWeLite-disk1.qcow2, SBCSWeLite-disk2.qcow2, and SBCSWeLite-disk3.qcow2 files to a target Virtual Disk Source path.
    Example: /var/lib/libvirt/images
Hyper-V
  1. Extract SWeLite-Hyper-V-release.X.x.x.buildxx.zip file into a local folder, where X is the major software release number and additional xes further detail the software release and build number of interest.
  2. Open the SWeLite-Hyper-V-release.X.x.x.buildxx folder.
  3. Open the Install folder.
  4. Extract SWeLite-Hyper-V.zip folder into a local folder.
  5. Verify or change the information on the pop-up window as necessary, and click OK.
  6. Open the SBCSWeLite-HyperV folder.
  7. Copy the SBCSWeLite-hyperv folder to a location on Hyper-V host containing Virtual Machines to import.
    Example: C:\Users\Public\Documents\Hyper-V\Import

 

8. Proceed to Installing SBC SWe Lite.