Ribbon Documentation Portal will be unavailable Thursday February 2nd 2023 between 2:00 PM EST ~ 12:00 PM. More Info
Skip to end of metadata
Go to start of metadata

Terminating ISDN calls return a Q.850 Cause Code when they end. We can use these codes to determine whether or not to reroute the call to another signalling group via additional configured entries in the Call Route Table. A Cause Code Reroute table contains one or more Q.850 Cause Codes which, when matched, trigger a reroute. To use a table created here, select it from the Cause Code Reroute field in a Call Routing Table entry.

Working with Cause Code Reroute Tables

  1. In the WebUI, click the Settings tab.
  2. In the left navigation pane, go to Telephony Mapping Tables > Cause Code Reroutes.

    Cause Code Reroute Tables

To view a profile's properties:

  1. Click the pop-up icon () next to the entry you want to view.
  2. When you are finished, close the window.

To delete an entry, select the checkbox next to the entry and then click the Delete () icon.