To ensure the Ribbon SBC 1000/2000 can communicate with the ASM, you must always upgrade the SBC Communication Service before upgrading the Ribbon SBC 1000/2000 software.
The ASM may become unavailable if you upgrade the Ribbon SBC 1000/2000 firmware before upgrading the ASM SBC Communication Service.
Follow these steps to upgrade the SBC Communication Service:
uxcommsvc-release-A.B.C.zip, where A.B.C refers to the version you are upgrading to.
.zipfile and unpack it to a temporary folder. This will produce a