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The SBC Edge SCOM Management Pack allows customers in a Microsoft Server Environment to monitor the health of their SBC Edge systems using SCOM.

This page guides you through the import and installation procedure of the Ribbon Management Pack onto the Microsoft System Center Operations Manager SCOM 2012.

For detailed information on monitoring of the SCOM pack, see SBC SCOM Object Model and Health Monitoring.


Downloading the Ribbon SCOM Management Pack

The Ribbon SCOM management pack is available for download from the Ribbon Support Portal - Download Center

  1. From the Ribbon SBC Edge Download Center:
    1. For SCOM 2007, download the SBC1K2K_SCOM.MP file
    2. For SCOM 2012, download the SBC1K2K_SCOM.MPB file
  2. Save the Management Pack file in a convenient location on the the SCOM host machine.

SCOM Compatability Notes

  • Ensure that you import the SBC1K2K_SCOM.MP into SCOM 2007 and SBC1K2K_SCOM.MPB into SCOM 2012. If the SCOM 2007 Management Pack file is imported into SCOM 2012, the import will not return meaningful errors, but the discovery will fail.
  • Importing the SCOM 2012 Management Pack into SCOM 2016 will work and the device discovery is successful, but the SCOM 2016 and the discovered device will not sync to provide meaningful data.

Importing the Management Pack into SCOM

  1. Launch the System Center Operations Manager.
  2. Go to Administration.
  3. In the navigation tree, go to Management Packs > Import Management Packs....

  4. Select the appropriate downloaded file:

    1. For SCOM 2007, select the SBC1K2K_SCOM.MP file
    2. For SCOM 2012, select the SBC1K2K_SCOM.MPB file


Installing the Management Pack

Figure : Import Management Pack


  1. In the Select Management Packs window, click Install
    You will see the progress indicator scrolling as the file is installed.

    Figure : Install



  2. When the installation process has finished, click Close.


Verify the Installation

  1. Press F5 on your keyboard to refresh the list.
  2. Verify that the Ribbon SCOM Management Pack appears in the list.

    Figure : Verify Installation


SBC Edge supports SNMPv2c and SNMPv3, using the standard port 161. The SCOM Management Pack (MP) is related to the discovery of the SBC by mapping the object identifiers (OID's) to various components in the SCOM object model. Once the Management Pack is downloaded and imported into SCOM, the SNMP management address has to be created in the SBC. 

To troubleshoot issues, use a MIB browser tool to perform SNMP walks from the SCOM host computer. If the walks are working then there should not be a network connectivity issue and the issue can be narrowed down to SCOM configuration (e.g.: community) or an issue related to the MP import. If they are not working, then there would be a network issue, or a SBC target address configuration issue.


The Ribbon SBC Edge SCOM Pack works through SNMP. Refer to Working with SNMP and Alarms for details.