Time of Day enables the SBC to select a route for a call based on the local time and date; this option allows each specific route to optionally be selected based on the current local system time.
The Time of Day tables define a group of Time of Day entries which specify times and days of the week. Once this information is configured, you can optionally reference one of these from each call routing entry (via Call Routing Table). The Call Routing entry will then search every entry in the Time of Day tables for a match; if one matches, and the current local system time is within the date and time specified with the entry, the call route can be used.
This Best Practice details how to configure Time of Day Routing. For details on field configuration and usage, refer to Managing Time of Day Tables.
Click the Add () icon at the top of the Time of Day Tables page.
Create a Time of Day table to include a Time of Day restriction.
If all entries in a time of day table are disabled, no Time of Day match is found.
Click the Create Time of Day Entry () icon.
Configure the fields as shown below. For field descriptions, refer to Time of Day Entry - Field Definitions.
Create a Routing Table entry that maps to the Time of Day routing. The Call Route will route incoming calls based on the Time of Day entry.
Using Time of Day for an office enables all calls to route to a different destination during the configured time period (such as a voicemail system, answering service etc.), rather than routed directly to the intended call recipient. This route is configured first in the Call Route Table, and if that Call Route uses the Time of Day table, that route will not be selected and the next possible route in the table is attempted. If no other routes match the Time of Day table restriction, the call is released.
If all Call Routes have a Time of Day restriction, but none of the entries match the restrictions, the standard "No Call Route to Destination" Cause Code is sent for the call.