Ribbon Documentation Portal will be unavailable Thursday February 2nd 2023 between 2:00 PM EST ~ 12:00 PM. More Info
SBC Edge 9.0.x Documentation
Space shortcuts

Page tree
Skip to end of metadata
Go to start of metadata

Just Getting Started?

Go to the First Steps - Run Initial Setup and Install Latest Software/Security Patches page for important information regarding upgrades and the latest security fixes.

Do this first!


WARNING - IF YOUR LICENSE FORMAT IS NOT VERSION 3 (OR YOU DO NOT KNOW) PERFORM THE FOLLOWING STEPS BEFORE UPGRADING YOUR SBC SWE LITE SOFTWARE

The License Format Version 2 is obsolete as of the SBC SWe Lite Release 8.0.4 and later 8.0.x releases, and Release 8.1.5 and later (refer to the License Types - Availability table). You can no longer download any SBC SWe Lite software from Ribbon that supports License Format Version 2. Before you upgrade your SBC SWe Lite software, you must determine whether you should contact Ribbon Support to acquire a License File formatted to Version 3 to enable features (refer to the Working with Licenses warning).

This documentation wiki contains both publicly available and restricted content. Restricted materials are reserved for Ribbon Customers and Partners with a Salesforce account.

If you do not have an account, please register as a Ribbon Customer or Channel Partner.

Please   Log In to Access All Product Documentation.

Getting Started

Installing and Commissioning the SBC

Installing SBC 1000/2000

Installing SBC SWe Lite

Licensing, Configuration, Operations and Maintenance

Working with Security

Best Practices

SBC SWe Lite and Microsoft® Azure

SBC Edge and Microsoft® Teams Direct Routing

SBC Edge Features, Call Routing, and Other Topics

For a list of all Best Practices, refer to Best Practices.

SBC Releases

Frequently Asked Questions