For assistance with product installation, product returns, and/or service setup.
Technical Support Contact Information
To do this...
Use this contact information
Return product: request a DOA or RMA authorization from NET to post to the return Bill-of-Lading
Inside U.S: 1-800-800-4638
Affix NET address to return-product shipping carton.
Returning Products to NET
Use the procedure in this section to authorize return of defective product(s) to NET
Contact your NET representative to request a DOA or RMA number.
Carefully repackage the equipment in the original container(s). Include a copy of the original bill of lading.
Ship to the NET postal address and mark the outside of your shipping container to clearly show your assigned DOA or RMA number.
, contact Sonus Networks, Inc.