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This page outlines the process for upgrading the software on a VX node. In order to successfully upgrade the node, the following are required:

  • Access to the Sonus Global Support Portal for downloading the desired software package(s)
  • Full CLI access to the node
  • Either FTP or VXbuilder File Transfer access
  • The location of the upgrade folder on your node (as seen from the above file transfer facilities). This is the "Upgrade" folder. For more information on locating this folder, expand the section below by clicking the heading.

Toggle Cloak
Click here to see how to locate the Upgrade folder on the VX node


The upgrade folder, as seen via FTP or VXbuilder's File Management facility, can be located by the following means:

  1. Execute the following command from a CLI session:
    show disk-layout
  2. Examine the output, and look for "Upgrade files". Example output is below (your node's output may differ): none
  3. Make a note of the drive letter that "Upgrade files" falls under.
    • If it is C:, the Upgrade folder is simply Upgrade, visible directly from the root of the displayed file system.
    • If it is anything else, the target folder is X_PUBLIC\Upgrade where X is the drive letter.