As part of the
Web Interface's built-in step-by-step setup configuration wizard, the Tasks > Emergency Services
option enables you to configure Emergency Services. When Lync E911
is selected as the Emergency Services option, the system automatically creates the emergency services information in the following WebUI locations:
Below details a sample configuration for E911 (Emergency Services), along with the resulting WebUI configuration options that are created.
Sample E911 (Emergency Services) Configuration
The following is an example of E911 configuration for a SIP <-> ISDN scenario using Lync E911.
|1||E911 Configuration Example|
Configuration options created as a result of E911 Changes
The E911 Elin number from the "CompanyName" field configured in Lync location services is used as the authoritative Call Back number for outgoing E911 calls, and is always the preferred configuration. Specifically, it will take precedence over any Callback Number number configuration in Lync Setup. For more information, see Creating and Modifying Entries to Transformation Tables.
A Transformation entry is created for Lync E911, which includes table entries for Called Address/Number, ELIN Identifier, and Callback Pool Identifier (the emergency call back number table or Pasthrough ELIN number used for calls destined to 911). For specific information about the Passthrough ELIN Number, see Creating and Modifying Entries to Transformation Tables.
For easy identification, the Description field matches the Scenario description you configured in Lync Setup. For more information about Tranformation Tables, see Managing Transformation Tables.
|1||Lync E911 Transformation Entry|
Call Routing Table
A Lync E911 entry is created in the Call Routing Table for routing calls from SIP to ISDN. For more information about Call Routing Tables, see Managing Call Routing Tables.
|1||Lync E911 Call Routing Table Entry|
A Lync SIP Profile is created in the SIP Profile table. SIP Profiles control the how the
communicates with SIP devices. For more information about SIP Profiles, see Managing SIP Profiles
Callback Number Pool
An entry is added to the Callback Numbers Table with the Emergency Callback number configured in the Lync Setup. For more information about Callback Numbers, see Creating and Modifying Callback Number Lists.
|1||Callback Numbers Table Entry|
Emergency Services Configuration
The Call Status Duration for Emergency Services is configured. For more information about Emergency Services Configuration, see Configuring Emergency Services.
|1||Configure Call Status Duration|