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Azure Communication Services direct routing® (referred to as ACS in this guide) is a proprietary product of Microsoft Corporation.
Ribbon SBC Core® (referred to as SBC Core in this guide) is a proprietary product of Ribbon Communications (referred to as Ribbon in this guide).
Ribbon performs Microsoft Technology Adoption Program (TAP) testing between ACS direct routing® and the SBC Core (SBC 5110/5210/5400, SBC 7000, SBC SWe).
The SBC Core supports using ACS only for the purposes described in this guide.
Unless otherwise mentioned, all information provided in this guide is applicable for SBC 9.2.0R2. In appropriate sections, notes are given to indicate the applicability of instructions based on the SBC version.
This guide describe the best practices to configure the SBC Core to work with the Azure Communication Services Direct Routing.
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Tips for Guide Navigation
You can use the guide for several possible deployment scenarios. To understand the structure of the guide and the relevance of different sections for the intended configuration/architecture, refer to the table below.
Implement the sections and the articles within a section sequentially.
If a section/article is optional, you may skip it. However, if you implement a section/article, it is mandatory to follow the sequence.