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The alarm messages listed in this topic can be viewed either in a VX CLI session or in the VXwatch Alarm log.

Table of Contents

AD Alarms

Type

Severity

Name

Description

AD

Error

CANTBIND

Cannot bind to - %

AD

Error

NOBACKUP

Local Active Directory cache backup file was not created

BSP Alarms

Type

Severity

Name

Description

BSP

Error

CANTREROUTE

Can't re-route (remove self from call) when on the terminating side

BSP

Error

DUPEDROP

Received duplicate dropCall from channel

BSP

Error

GOTCONNECTFROMORIG

Got a connect message from originating channel

BSP

Error

MISSINGPEER

No peer set

BSP

Error

NOCALL

No call object

BSP

Error

NOTINOROUT

Not inbound channel or outbound channel

BSP

Warning

BADMESSAGE

Unhandled message 0x%08x - State %s

BSP

Warning

BADSTATE

Function %s - unhandled state %s

BSP

Warning

INVALIDSTATE

Function %s - Invalid state %s

BSP

Warning

UNEXPECTED SENDER

Got unexpected message from %sender%

CAS Alarms

 

Type

Severity

Name

Description

CAS

Informational

OOS %s

Going out of service

CAS

Error

DOUBLESEIZE %s

Detected double seizure

CAS

Error

FAILED %s

This channel has failed (re)initialization

CAS

Error

INVALIDBITS %s

Received invalid bits for 2 seconds after Seize Ack

CAS

Error

LINEFAULT %s

This channel has detected a line fault

CAS

Error

NOACK %s

Failed to receive Seize Ack on outgoing call

CAS

Error

NOANSWER %s

Tunnel Setup timeout

CAS

Error

NOIDLE %s

Failed to receive Idle pattern from remote end

CAS

Error

SETUPFAILED %s

MRD Call Setup failure at outbound side

CAS

Error

REFRESHFAILED %s

MRD Call Refresh failed at outbound side

CAS

Warning

BADSETUP %s

Received a Setup without any data

CAS

Warning

NOSETUP %s

No tunnel setup received

CAS

Warning

REINIT %s

Channel is reinitializing (Attempt %d)

CAS

Warning

WATCHDOG %s

Watchdog timer is forcing a reset

Configuration Alarms

Type

Severity

Name

Description

CFG

Informational

NOACCESS

User %s does not have access level %d

CFG

Informational

OBSOLETE

Outdated VXbuilder Configuration Attempt

CFG

Error

NOHOST

Address found for host, DNS error.

Command Line Interface Alarms

Type

Severity

Name

Description

CLI

Warning

NOLOGFILE

Failed to open activity log file for user %s from client at %s

CLI

Warning

LOGIN

User %s logged in at %s , Session established from client at %s

CLI

Warning

LOGOUT

User %s logged out at %s , Session terminated from client at %s

CLI

Warning

AUTHFAILED

Login attempt through username %s at %s from client at %s failed authentication

CLI

Warning

PASSWDCHANGE

User %s changed access password at %s from client at %s

CLI

Warning

USERLOCKED

User %s has been locked at %s due to repeated authentication failure from %s

CLI

Warning

PASSWDEXPIRE

User %s's password has expired. Disabled user at %s. Client IP : %s

CLI

Warning

USERTIMEOUT

Account %s has not been used for a login time, Disabled the account at time %s , Client IP %s

 

H.323 Alarms

Type

Severity

Name

Description

H323

Error

BADSTATE

This channel received an event in unexpected state

H323

Error

MISSINGIE

Missing mandatory IE

H323

Warning

BADDIRECTION

This channel is not configured to process this request

IP Subsystem

Type

Severity

Name

Description

IP

Informational

ADAPTERDOWN

Adapter %u: Adapter's network connection has gone down.

IP

Informational

ADAPTERUP

Adapter %u: Adapter's network connection has come up.

IP

Informational

IFACEUP

Interface 0x%04x link has gone up.

IP

Informational

IFACEDOWN

Interface 0x%04x link has gone down.

IP

Informational

SNIFFING

Sniffing is enabled, may degrade performance.

IP

Informational

SPM*LOGGING

SPM disk logging is enabled, may degrade performance.

IP

Informational

JITBUFRESYNC

Jitter buffer for serial interface 0x%04x resynchronised.

IP

Informational

SERCLKOK

Serial interface 0x%04x has in tolerance clock.

IP

Informational

SERCLKCHGD

Clock rate changed on serial interface 0x%04x.

IP

Informational

SEROSCOK

Serial card's internal oscillator is in-tolerance.

IP

Informational

SEROSCCTBUS

Serial card's internal oscillator driving H.100 Bus.

IP

Informational

SERPRICTBUS

Serial card's primary clock-source is driving H.100 Bus (this could be different from primary clock-master)

IP

Informational

SERBKPCTBUS

Serial card's backup clock-source is driving H.100 Bus

IP

Informational

STISNIFFING

STI Sniffing is enabled, may degrade performance.

IP

Informational

BADSTREAMON

Foreign UDP stream detected from %s:%d to %s:%d

IP

Informational

BADSTREAMOFF

Foreign UDP stream to port %d has gone away

IP

Error

ICMPSOCKET

Interface %s: Unable to create ICMP socket.

IP

Error

H225SOCKET

Interface %s: Unable to create H.225 TCP server socket.

IP

Error

BMPSOCKET

Interface %s: Unable to create BMP server socket.

IP

Error

SBCPSOCKET

Interface %s: Unable to create SBCP server socket.

IP

Error

SNMPSOCKET

Interface %s: Unable to create SNMP socket.

IP

Error

SIPSOCKET

Interface %s: Unable to create SIP socket.

IP

Error

SPMCSOCKET

Interface %s: Unable to create SPMc socket.

IP

Error

SPMSSOCKET

Interface %s: Unable to create SPMs socket.

IP

Error

JITBUFOVFLOW

Jitter buffer for serial interface 0x%04x overflowed.

IP

Error

SERCLKBAD

Serial interface 0x%04x has out of tolerance clock.

IP

Error

SERPORTERR

Serial interface 0x%04x has reported error.

IP

Error

SEROSCBAD

Serial card's internal oscillator is out-of-tolerance.

IP

Error

IPCONFLICT

IP address %s (on interface 0x%04x) is already in use on the network.

IP

Error

CLISOCKET

Interface %s: Unable to create command-line interface server socket.

IP

Critical

IBPV2SOCKET

Interface %s: Unable to create IBPv2 socket.

IP

Critical

VTPV4SOCKET

Interface %s: Unable to create VTPv4 socket.

ISDN Subsystem

Type

Severity

Name

Description

ISDN

Informational

BCHANINSERVICE

This B-Channel is going in service

ISDN

Warning

BADDIRECTION

This channel is not configured to process this request

ISDN

Warning

BCHANOUTSERVICE

This B-channel is going out of service

ISDN

Error

ABORTTASKFAIL

The call on this line could not be aborted

ISDN

Error

BADAAAACTION

Unknown AAA Action %d

ISDN

Error

BADSTATE

This channel received an event in unexpected state

ISDN

Error

MAKECALLNOINFO

An attempt was made to make a call with no call information present

ISDN

Error

MISSINGCALL

The information about this call was missing

ISDN

Error

MISSINGIE

Missing mandatory IE %s

ISDN

Error

MISSINGIEGROUP

Missing IE group for %s

ISDN

Error

MISSINGVOICE

Missing voice resource that was attached to this channel

ISDN

Error

NOMOREVOICE

No more voice resources available

ISDN

Error

PORTRESTART

Port is being restarted due to unhandleable RESTART message.

ISDN

Critical

CLEARDIGITS

Can't clear digits from voice resource

ISUP Alarms

Type

Severity

Name

Description

ISUP

Informational

COTRECHECKPASSED

%s: COT test passed during rechecks. Circuit back in service.

ISUP

Warning

BADDIRECTION

%s: This channel is not configured to process this request.

ISUP

Warning

BADMESSAGE

%s: A bad message was received from the messaging system.

ISUP

Warning

MISSINGIE

%s: Missing mandatory IE %s

ISUP

Warning

MAKECALLNOINFO

%s: An attempt was made to make a call with no call information present.

ISUP

Warning

L1SET

NMS Card %d, Port %d: %s set

ISUP

Warning

L1CLEARED

NMS Card %d, Port %d: %s cleared

ISUP

Error

BADSTATE

%s: This channel received an event in unexpected state.

ISUP

Error

MISSINGCALL

%s: The information about this call was missing.

ISUP

Error

NOMOREVOICE

%s: No more voice resources available

ISUP

Error

MISSINGIEGROUP

%s: Missing IE group for %s

ISUP

Error

ABORTTASKFAIL

%s: The call on this line could not be aborted.

ISUP

Error

ATTACHLINKFAILED

%s: TDM channel failed to attach link.

ISUP

Error

COTTESTFAILED

%s: Incoming COT test failed on the circuit

ISUP

Error

ANNOUNCEMENTFAIL

%s: Failed to play MLPP announcement %s

ISUP

Critical

UNROUTEVOICE

%s: Can't unroute voice resource

ISUP

Critical

ROUTEVOICE

%s: Can't route voice resource

ISUP

Critical

CLEARDIGITS

%s: Can't clear digits from voice resource

ISUP

Critical

ISUPMESSAGE

%s: Can't send ISUP Message %s to the network

ISUP

Critical

RLCNOTRECV

%s: a RLC message to release this circuit has not been received, going OOS sending a reset.

IVR Subsystem Alarms

The IVR subsystem alarms are generated by IVR scripts running on the VX node, and their content is dependent upon the script in one. One alarm type exists for each severity level, as in the following table:

Type

Severity

Name

Description

IVR

Informational

INFO

%s

IVR

Normal

NORMAL

%s

IVR

Warning

WARN

%s

IVR

Error

ERROR

%s

IVR

Emergency

EMERG

%s

IVR

Critical

CRIT

%s

IVR

Alert

ALERT

%s

RTP Alarms

Type

Severity

Name

Description

RTP

Informational

DEADCALL

%s stream appears dead. Tearing down call with CSN 0x%04x.

RTP

Critical

STARTFAIL

RTP subsystem failed to initialize

Serial Alarms

Type

Severity

Name

Description

SER

Informational

SERCLKCHGD

Clock rate changed on serial interface 0x%04x.

SER

Informational

SEROSCCTBUS

Serial card's internal oscillator driving H.100 Bus.

SER

Informational

SERPRICTBUS

Serial card's primary clock-source is driving H.100 Bus (this could be different from primary clock-master)

SER

Informational

SERBKPCTBUS

Serial card's backup clock-source is driving H.100 Bus

SER

Informational

SEROSCOK

Serial card's internal oscillator is in-tolerance.

SER

Informational

SERCLKOK

Serial interface 0x%04x has in tolerance clock.

SER

Informational

JITBUFRESYNC

Jitter buffer for serial interface 0x%04x resynchronised.

SER

Informational

SERSWCTBUSA

Clock switched over to H.100 Bus-A

SER

Informational

SERSWCTBUSB

Clock switched over to H.100 Bus-B

SER

Informational

IFACEUP

Serial interface 0x%04x is UP

SER

Informational

IFACEDN

Serial interface 0x%04x is DOWN

SER

Error

SERPORTERR

Serial interface 0x%04x has reported error.

SER

Error

SEROSCBAD

Serial card's internal oscillator is out-of-tolerance.

SER

Error

JITBUFOVFLOW

Jitter buffer for serial interface 0x%04x overflowed.

SER

Error

SERCLKBAD

Serial interface 0x%04x has out of tolerance clock.

SIG Alarms

 

Type

Severity

Name

Description

SIG

Error

CLISOCKET

Unable to create command-line interface server socket.

SIG

Warning

PEERDOWN

Peer has been declared down.

SIG

Information

PEERUP

Peer has been declared up.

SIP Alarms

Type

Severity

Name

Description

SIP

Informational

FQDNRESOLUTIONFAILED

FQDN resolution for %s failed due to negative DNS response

SIP

Informational

REGISTRATION_SUBSTATUS

Registration Status for local address %s, external address %s changed to %s

SIP

Error

NO_FREE_SESSIONS

No more free SIP sessions available, system run out of resources

SIP

Error

REGISTRATION_SUBSTATUS

Registration Status for local address %s, external address %s changed to %s

SIP

Warning

TRANSPORTDIFFER

Proxy supports a different transport than the one configured in this Trunkgroup.

SIP

Warning

REGISTRATION_SUBSTATUS

Registration Status for local address %s, external address %s changed to %s

System Alarms

Type

Severity

Name

Description

System

Warning

SW_LOGIN

User %s logged in at %s , Session established from client at %s

System

Warning

SW_LOGOUT

User %s logged out at %s , Session terminated from client at %s

System

Warning

SW_AUTHFAILED

Login attempt through username %s at %s from client at %s failed authentication.

System

Warning

SW_USERLOCKED

User %s has been locked at %s due to repeated authentication failure from %s

System

Warning

SW_PASSWDEXPIRE

User %s's password has expired. Disabled user at %s. Client IP : %s

System

Warning

SW_USERTIMEOUT

Account %s has not been used for a login time, Disabled the account at time %s , Client IP %s

System

Warning

SB_LOGIN

User %s logged in at %s, Session established from client at %s

System

Warning

SB_LOGOUT

User %s logged out at %s , Session terminated from client at %s

System

Warning

SB_AUTHFAILED

Login attempt through username %s at %s from client at %s failed authentication.

System

Warning

SB_PASSWDCHANGE

User %s changed access password at %s from client at %s

System

Warning

SB_PASSWDEXPIRE

User %s's password has expired. Disabled user at %s. Client IP : %s

System

Warning

SB_USERTIMEOUT

Account %s has not been used for a login time, Disabled the account at time %s , Client IP %s

System

Warning

CERTIFICATE_EXPIRED

%s : Certificate already expired

System

Warning

CERTIFICATE_EXPIRING

%s : %d %s left for certificate expiry

System

Warning

LICENSE_EXPIRING

License is going to expire in %d days

System

Warning

TIMEOFFSETTOOLARGE

Time has changed more than %d days since last reboot. A reboot is recommended at this time

System

Warning

PWDEXPIRYINDAYS

User %s's password will expire in %d days

System

Warning

SERIAL_ACCESS

VX accessed through serial CLI by pressing Ctrl-%c

System

Warning

SSM_ACTIONTAKEN

SSM has taken action against possibly unwanted software - check the SSM log for details.

System

Warning

LOG_DISK_LOW

Disk logging may be stopped. %u percent disk space left.

System

Warning

DISKERROR

Cannot access disk or disk full, userlogs and/or alarm logs may not get recorded

System

Warning

SB_USERLOCKED

User %s has been locked at %s due to repeated authentication failure from %s

System

Critical

STOPFAIL

%s failed to stop.

System

Critical

STOPTIMEEXCEEDED

%s failed to stop within the allotted time period (%d milliseconds).

System

Critical

HALTTIMEEXCEEDED

System halt failed to complete.

System

Critical

WINSOCKINIT

Windows Sockets initialization failed.

System

Critical

UNCLEANSHUTDOWN

Last system shutdown was unexpected.

System

Critical

MISSINGDEP

%s depends on %s, but %s does not exist.

System

Critical

INVALIDHASP

Invalid/expired license HASP or activation key.

System

Critical

RESTARTSPM

Restarting system to bring dead SPM back to life.

System

Critical

DEADLOCK

An internal deadlock has been detected.

System

Critical

SHUTDOWNSTARTED

VX is now shutting down, initiated by %s

System

Critical

SHUTDOWNRETRY

The system has failed to shut down, code %d. Try again in a few minutes.

System

Critical

SHUTDOWNFAILURE

The system has failed to shut down, code %d.

System

Critical

SYSRESTARTMEM

System needs restart as it does not have enough memory. Percentage of available physical memory is %d.

System

Critical

HOSTNAMEFAIL

Failed to set the OS Hostname.

System

Critical

DNSSUFFIX

Failed to set primary DNS-Suffix.

System

Critical

ALREADYINDOMAIN

Node is already in domain.Please unjoin the node from domain before setting hostname.

System

Critical

INVALIDHOSTNAME

Reboot is required to synchronize hostname and nodename.

System

Critical

START
FAIL

%s failed to start.

System

Critical

STARTTIMEEXCEEDED

%s failed to start within the allotted time period (%d milliseconds).

System Critical

Critical

SECEVENT*NOTLOGGED

Security event could not be recorded.

System

Critical

LICENSEEXPIRED

License has reached it's expiration point. All features are now disabled.

System

Critical

LOG_DISK_FULL

Disk logging has been stopped as disk space reached configured limits.

System

Critical

NOLICENSE

No %s license available

System

Critical

LICENSEOVER

Licensed features are over licensed limits.

System

Critical

ERASE_CONFIG

System is going to erase the entire configuration now

System

Critical

FACTORYRESET

This node has been factory reset. All configuration and user data is being scrubbed clean

 

General Telephony Alarms

Type

Severity

Name

Description

TEL

Normal

ROUTERRELOADOK

Background routing table reload completed successfully.

TEL

Informational

MULTIFRAMECLR

%d:%d:%d: Port no longer searching for multiframe

TEL

Informational

CLOCKCHANGED

%d:%d:%d: Network clock source has changed to port %d

TEL

Informational

CLOCKFALLBACK

Card %d: clock source changed from %s to %s

TEL

Informational

YELALARMCLR

%d:%d:%d: Port has cleared yellow alarm

TEL

Informational

BLUALARMCLR

%d:%d:%d: Port has cleared blue alarm

TEL

Informational

LOFCLR

%d:%d:%d: Port has cleared Loss Of Frame condition

TEL

Informational

LOSCLR

%d:%d:%d: Port has cleared Loss Of Sync condition

TEL

Informational

DCHANUP

%d:%d:%d: D-Channel is up

TEL

Informational

CRCALARMCLR

%d:%d:%d: Port cleared CRC error notification

TEL

Informational

CDROLDHEAP

Please remove old heap files from %s (tagged %s)

TEL

Informational

CDROLDFAILED

Please remove old failed CDR file (%s)

TEL

Informational

NEWPEER

New Peer added in peer table: peerType - %d, peerNodeID - %s, peerIpAddress - %s, peerFQDN - %s, peerInterface - %s, peerPingInterval - %d, boostMultiplier - %d, failureHoldOff - %d, vtpTimeOut - %d, diffServLevel - %s, peerUpPings - %d, peerDownPings - %d transporttype - %s

TEL

Informational

DELETEDPEER

Peer deleted from peer table: peerType - %d, peerNodeID - %s, peerIpAddress - %s, peerFQDN - %s, peerInterface - %s, peerPingInterval - %d, boostMultiplier - %d, failureHoldOff - %d, vtpTimeOut - %d, diffServLevel - %s, peerUpPings - %d, peerDownPings - %d transporttype - %s

TEL

Informational

REDALARMCLR

%d:%d:%d: Port has cleared red alarm

TEL

Warning

OTHERFAILCLR

%d:%d:%d: Port has cleared an unknown failure

TEL

Warning

OUTOFSTUDSPS

Card %d: is out of STU DSPs, currently has %d STU relay calls

TEL

Warning

ROUTESKIPPED

Route Overflow occurred on Route Table %d, Entry %d, Trunk Group %d : Reason %s.

TEL

Warning

SKIPPEDROUTEUSED

Route Overflow cleared on Route Table %d, Entry %d, Trunk Group %d.

TEL

Warning

CALLREROUTE

Call re-routed for Called No %s, Original Called No %s, Routing Table %d, Previous Matching Entry %d, Next Matching Entry %d.

TEL

Warning

SKIPPEDROUTERECONFIG

Configuration change occurred on Route Table %d, Clearing all Overflowing Routes on the Route Table.

TEL

Warning

OUTOFDSPS

Failed to find DSP for %s

TEL

Error

ROUTERRELOADFAILED

Background routing table reload failed - no changes made.

TEL

Error

REDALARM

%d:%d:%d: Port has entered red alarm

TEL

Error

YELALARM

%d:%d:%d: Port has entered yellow alarm

TEL

Error

STILICENSEFAIL

Card %d: STI card Sernum: %d does not have a license for all required codecs. Obtain updated license.

TEL

Error

STINETCODERLICENSEFAIL

Card %d: STI card Sernum: %d does not have a license for Netcoder. Card is functional, but requires a new license.

TEL

Error

BLUALARM

%d:%d:%d: Port has entered blue alarm

TEL

Error

LOF

%d:%d:%d: Port has entered Loss Of Frame condition

TEL

Error

LOS

%d:%d:%d: Port has entered Loss Of Sync condition

TEL

Error

DCHANDOWN

%d:%d:%d: D-Channel is down

TEL

Error

CRCALARM

%d:%d:%d: Port receiving CRC error notification

TEL

Error

MULTIFRAME

%d:%d:%d: Port searching for multiframe (CRC)

TEL

Error

CDROLDHEAPFAIL

Failed to import CDR record from old heap.

TEL

Error

CDROLDFAILFAIL

Failed to import CDR record from old Failed CDR log.

TEL

Error

WANCLEARFAILED

WAN Connection failed to clear - check line. Manual disconnection may be required.

TEL

Error

BLOCKEDPRECEDENCE

Insufficient resources for precedence call CSN 0x%04X on channel %s, blocked by higher precedence calls.

TEL

Error

UNAUTHPRECEDENCE

Call request precedence for CSN 0x%04X exceeds maximum configured precedence.

TEL

Critical

CDRLOST

CDR logging is enabled, but CDR logging failed. CDR for CSN 0x%04x has been lost.

TEL

Critical

ACCOUNTSTARTFAIL

RADIUS Account Start Request failed! (CSN 0x%04x) Check SHOUTgate and/or RADIUS server.

TEL

Critical

OTHERFAIL

%d:%d:%d: Port has experienced an unknown failure

TEL

Critical

DRIMPORTFAILED

Failed to open temporary CDR file for import - manual intervention required.