The SBC Edge (SBC) does not manage individual Active Directory user's SBC permissions directly, instead they are managed by mapping their SBC access level to the Acive Directory (AD) Group(s) to which the user belongs.
Missing AD Group to SBC Access Level Mapping
If an AD user belongs to a Group which is not mapped to a SBC access level, this user's access will be denied on the SBC.
Working with Active Directory Groups to Access Level Mapping
- In the WebUI, click Settings.
In the left navigation pane, go to Security > Remote Auth Permissions > AD User Group.
To view an Active Directory Groups to Access Level Mapping's properties:
- Click the pop-up icon ( ) next to the entry you want to view.
- When you are finished, close the window.
To delete an entry, select the checkbox next to the entry and then click the Delete () icon.