Login to Salesforce
Use one of the following dialogs to login to Salesforce from this page.
Customer Portal Login
Login will open in a new browser tab or window
Note, the support portal is for both former GENBAND and former Sonus products.
Access to Ribbon support portals and technical assistance centers is available to customers who have purchased maintenance and technical support services.
If you have purchased services and do not have a user name and password you may register here: New User Registration
For CRITICAL service events – Please use the contact information available on the Customer Support page.
Sonus channel partners are a carefully selected and educated group of solution providers with the expertise needed to recommend, architect and deliver advanced Unified Communications solutions.
Find a Channel Partner | More information on Partner programs
SBC 1000/2000 Bundle Download Procedure
- Enter your Salesforce credentials.
Click Login.
- Click the Software Downloads tab.
- Select the desired bundle.
Click Request Download.
- Complete the required fields on the Software Download Form.
- Select the I ACCEPT option.
Click Submit.
Once your information has been vetted, you will receive an email with a direct link to the download.
- Follow click the link in the email, or copy and past it into the address bar of your browser.
This leads you to the download page.
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