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Login to the Customer Portal for software downloads, logging trouble tickets, subscribing to alerts, and additional content.


For CRITICAL service events – please call +1 888-391-3434 - Toll Free (+1 978 614 8589 - Direct) to speak with a Sonus TAC engineer.

If you have trouble logging into the system, please send an e-mail from your registered e-mail address to for help and someone will assist you promptly.



Sonus channel partners are a carefully selected and educated group of solution providers with the expertise needed to recommend, architect and deliver advanced Unified Communications solutions.

Find a Channel Partner | Partner Assure Program

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