Use the  EMA to revert the  application to the previous version taking into account the following prerequisites:


This procedure is service impacting.

The Revert procedure is not supported on the or .


The following procedure describes the  application revert using the EMA:

  1. Launch the EMA (from either the active or standby server). Refer to Logging On to EMA in Platform Mode for guidance.


  2. Verify the versions in Monitoring > Dashboard > System and Software Info.

  3. Navigate to Administration > System Administration screen.

  4. Click Revert Software Version.
    The Revert Software Version screen is shown. This displays the System or Partition for the current version and the older version.

  5. Click to start the revert.
  6. A confirmation message appears on the screen. Click Ok to proceed.

    The Revert Software application simultaneously reverts both the Active (WFDSBC01a) and Standby (WFDSBC01b) server. On continuing with the revert, the upgraded server(s) will reboot and come up with an earlier release. During this process browser session will be lost and need to re-login.

    The Revert Software starts and changes the boot version to earlier version in both the active and standby server. For example, in this case, it is 04.02.03R000 version. You can see the revert status in the Log section.

  7. Once you see Rebooting message in the logs, log out from the EMA.

    The revert operation takes approximately 15 to 20 minutes to complete.

  8. Launch the Platform Manager using the default credentials.

    Beginning with 5.0 release, the Platform Manager is integrated into the EMA and hereafter referred to as EMA Platform Mode. So once it is reverted back to 3.x/4.x release, you may only use Platform Manager tool for further upgrades.

  9. Verify the revert software versions in Platform > Software Versions.

    The roles of Active and Standby server may interchange depends upon the server, which is booting first. In this case, WFDSBC01b completed the rebooting first and became active.