This document describes the recommended procedure for upgrading or downgrading the .
Before You Begin
- Software upgrades should be performed during off-peak hours.
- Before upgrading or staging an upgrade, set all Logging to Error level unless advised otherwise by Sonus support. For information about logging, see Supported Logging Levels.
Make sure your environment still complies with the requirements and supported platforms.
You must Backup your Sonus SBC Edge data in the unlikely event that you encounter an issue with your upgrade and need to roll back by downgrading.
Sonus recommends renaming the backup filename to indicate the current software version and build number. For example, rename the backup to
Sonus SBC 1000/2000-1.3.0-b80.tar.gz if you are currently running a version 1.3.0 build 80.
- In the event of new alarms raised after upgrading the , ensure you have no outstanding alarms before upgrading the . To clear alarm(s), follow the instructions outlined in Acting on Displayed Alarms.
- If you encounter any problems with your production upgrade that you cannot resolve in a timely manner, create an issue at our support site so we can assist you.