The  system uses a 3-digit software versioning scheme Major.Minor.Maintenance (patch):

In addition to the software version, a Build Number is always associated with the base software version and represents the exact build machine, time, and date. Upgrades to these builds are provided to all customers and partners who have maintenance contracts.

Viewing the Software Version and Hardware ID (SBC 1000/2000)

The SBC 1000/2000 software version and build number shown is the based on the firmware running on the active partition:

  1. In the WebUI, click the System tab.

  2. In the System page, click the Overview tab.


Viewing the Software Version and Hardware ID (SBC SWe Lite)

The License Format Version 2 is obsolete as of the SBC SWe Lite Release 8.0.4 and later 8.0.x releases (refer to the License Types - Availability table). You can no longer download any SBC SWe Lite software from Ribbon that supports License Format Version 2. Before you upgrade your SBC SWe Lite software, you must determine whether you should contact Ribbon Support to acquire a License Format Version 3 to enable features.

Log into your SBC SWe Lite to locate and record the Software Version (use the information in this Viewing the Software Version and Hardware ID section). Perform the following based on your Software Version:

  • If your Software Version is 8.0.4 or a later 8.0.x release, upgrade the SBC SWe Lite to your desired software release version.
  • If your Software Version is 8.0.3, locate and record the License Version. If your License Version is
    • Version 3, upgrade the SBC SWe Lite to your desired software release version; or
    • Version 2, perform the following steps:
      1. Contact Ribbon Support for a courtesy (free of charge) feature equivalent to the SBC SWe Lite License Format Version 3.
      2. Update the SBC SWe Lite with the newly received license file (formatted to Version 3), and confirm all features previously available prior to the license update are present.
      3. Upgrade the SBC SWe Lite to your desired software release version.
  • If your Software Version is 8.0.2 or earlier, your License Format Version is 2. Contact Ribbon Support for software upgrade instructions.

The SBC SWe Lite software version and build number shown is the based on the firmware running on the active partition. The SBC SWe Lite ID displays the license format source loaded on the SBC SWe Lite. Three license sources are displayed in the license screen:

  • SBC SWe Lite ID. Specifies the SBC SWe Lite ID for SBC SWe Lite License Format Version 3.
  • License Version. The license version active on the SBC SWe Lite:

    • Version 2 - SBC SWe Lite License Format Version 2

      The License Format Version 2 is obsolete as of the SBC SWe Lite Release 8.0.4 and later 8.0.x releases. For more information, refer to the SBC SWe Lite License Format Overview.


    • Version 3 - SBC SWe Lite License Format Version 3

  1. In the WebUI, click the System tab.
  2. In the System page, click the Overview tab.


    For the SWe Lite Release 8.0.3 or earlier, see the License Format warning if you have a License Format Version 2.





If you are about to report a defect, ensure you provide the  software version along with the build number. You may also be asked to provide the product: SBC 1000, SBC 2000 or SWe Lite.