Just Getting Started?

Go to the First Steps - Run Initial Setup and Install Latest Software/Security Patches page for important information regarding upgrades and the latest security fixes.

Do this first!

The License Format Version 2 is obsolete as of the SBC SWe Lite Release 8.0.4 and later 8.0.x releases (refer to the License Types - Availability table). You can no longer download any SBC SWe Lite software from Ribbon that supports License Format Version 2. Before you upgrade your SBC SWe Lite software, you must determine whether you should contact Ribbon Support to acquire a License File formatted to Version 3 to enable features (refer to the Working with Licenses warning).

Please Log In to Access All Product Documentation.

Best Practices

SBC SWe Lite and Microsoft® Azure

SBC Edge and Microsoft® Teams Direct Routing

SBC Edge Features, Call Routing, and Other Topics

For a list of all Best Practices, refer to Best Practices.

SBC Releases

Frequently Asked Questions