The AD Update option forces the SBC to query AD directly to obtain updated records (rather than following the parameter set in the AD Update Frequency field in the SIP Signaling Group). This option is available for each Signaling Group configured with Office365 w/AD PBX as the Interop Mode.

For details on configuring the Interop Mode, see Creating and Modifying SIP Signaling Groups.

Enable AD Update:

  1. Click on the Settings tab.

  2. In the left navigation pane, go to Signaling Groups.

  3. From the desired entry in the Signaling Group Table, click AD Update.


  4. Click on AD Update.

  5. Click OK. The AD Update confirmation box appears.

  6. Click OK. The AD Live Update process begins.

  7. Click OK to complete the process. Verify the status of each OnPremise Domain Controller to verify it has been updated. See Managing Domain Controllers.