This document describes the recommended procedure for upgrading to its most current release.
Before You Begin
Software upgrades should be performed during off peak hours.
Before upgrading or staging an upgrade, its recommended to set all Logging to Error level unless advised by Sonus support. For information about logging, see Supported Logging Levels.
You will need current software maintenance to perform the upgrade.
Read the release notes for the target software version. The upgrade notes (in particular) contain important information that may be relevant to your configuration. A newer version of may have different requirements than the previous version.
Sonus recommends renaming the backup filename to indicate the current software version and build number. For example, rename the backup to Sonus SBC 1000/2000-1.3.0-b80.tar.gz if you are currently running a version 1.3.0 build 80.
In the event of new alarms raised after upgrading the , ensure you have no outstanding alarms before upgrading the . To clear alarm(s), follow the instructions outlined in Acting on Displayed Alarms.
If you encounter any problems with your production upgrade that you cannot resolve in a timely manner, create an issue at our support site so we can assist you.
Performing the Upgrade
Refer to the appropriate upgrade instructions below for your hardware configuration:
Perform a backup of your data on the new version. Similarly to the backup preformed in step 3 of the Before You Begin section above, we recommend you rename the backup filename to indicate the current software version and build number.
Ensure there are no new alarms generated after the upgrade. In the event of finding new alarms, address what is causing them.