To parse and analyze a log file, simply open the file with Log Exchange (LX). By default, no SIP messages or IP addresses are excluded, so all SIP messages are included in the log from every peer connected to SBC systems or VX. However, no module errors exist in the log as these are off by default.
|Start Listening||Begins listening to SBC or VX system|
|Stop Listening||Stops listening to SBC or VX system|
|Analyze||Analyzes syslog file|
|Save File||Saves syslog file|
|Clear Messages||Clears syslog file|
|Copy||Copies syslog log file|
|Close||Closes syslog Server|
|Save to Disk|
Saves syslog file to disk.
|Listen IP||Specifies IPv4 and IPv6 for the LX system|
|Transport||Specifies method of transport: TCP or UDP|
Specifies port to use on the LX system
There are three methods of opening a saved log file (
filename.log ) in LX:
In the File menu, click Open and browse for the file.
Or use the keyboard shortcut and browse for the file.
Use a text editor associated in Windows to copy the current Syslog Server buffer to a text
If the .txt file is not specifically associated with any other application, Windows will automatically use Notepad.
To copy the current buffer to a text editor:
The contents of the syslog buffer are copied and opened in the associated text editor the instant you click Copy.
The syslog buffer continues to capture log entries as they come from the SBC system, and none of the copied content is lost.
To begin analyzing captured syslog messages
To exclude a SIP Method or IP address configure settings before analyzing. For more details, see Working with Settings and Filters.
Use Syslog File Management for a real time view on the current state of the syslogs in the file directory, and to open, analyze and delete files. The file directory is set under Syslog Server Settings (see working with Working with Settings and Filters).
The active file appears in red; all other files appear in black.
Use the Syslog Separator to separate the syslog data received from multiple clients.
Make sure to set up a Log Destination before preforming this procedure. For more information, see Working with Settings and Filters
To separate a log file
When the Syslog Separator is complete, new files will appear under their appropriate folders.
Use the Loss Analyzer feature to inspect log file and determine whether or not there are missing log lines.
This feature is only supported for SBC Edge (1000/2000) log files.
To examine a log file
Go to Tools > Syslog Loss Analyzer in the menu bar