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Sonus Documentation Portal

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About Us

Ribbon is a leader in IP networking with proven expertise in delivering secure, reliable and scalable next-generation infrastructure and subscriber solutions. If you would like to learn more about us, please visit the official Ribbon Communications website or call a local office.

Product Documentation

Access to all customer documentation for Sonus product lines
Online and PDF formats available

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Solutions to various issues that may arise when deploying Sonus products and Microsoft Lync SBA's

Sonus Service Advisories



Product Configuration and How-To Videos
Utilities for debugging and analyzing output from Sonus products

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This website contains technical documentation for former Sonus Networks products.

Former GENBAND technical documentation is located in the Ribbon Documentation Portal.

If you are unable to access either of these websites, please submit a request here.